What's New Bulletin 244 - 17 April 2025
This is edition 244 of the provider bulletin, containing information on guidance, procedures and new initiatives. Very urgent or high priority communications may still be issued on an ad hoc basis, but we will try to keep these to a minimum
1. REMINDER Birmingham City Council - Home Support and Supported Living Market Intelligence Questionnaire (MIQ) DEADLINE 2 May 2025 – (Information for all Providers Holding the Home Support 2024 and Supported Living 2023 Contracts)
2. REMINDER Care Homes Market Intelligence Questionnaire (MIQ) – April 2025 – DEADLINE 25 April 2025 (Information for all Birmingham and Contracted Care Homes)
3. REMINDER Birmingham City Council - Contractual requirement to use secure email (Information for all Providers Holding Contracts with Birmingham City Council)
4. Department of Health and Social Care (DHSC) - Adult Social Care Workforce Survey Statistics: April 2025 (Information for all Providers)
5. Capacity Tracker Engagement North of England Commissioning Support Unit (NECS) – CareFind Homecare Survey – Deadline 25 April 2025 (Information for all Home Support Providers)
6. REMINDER Birmingham Community Healthcare (BCHC) NHS Foundation Trust - Infection Prevention and Control (IPC) - Care Home Champion Awards nominations are now open – Deadline 2 May 2025 (Information for Birmingham and Solihull Care Homes)
7. REMINDER Foundation of Nursing Studies (FoNS) - Resilience Based Clinical Supervision 2025(Information for Birmingham and Solihull Nursing Homes)
8. REMINDER NHS Birmingham and Solihull (Bsol) Training Hub (Information for Birmingham and Solihull Care Homes)
9. REMINDER Birmingham City Council (BCC) - Adult Social Care Deep Engagement Partner Programme Awareness Training April and June 2025 (Information for all Birmingham Providers)
10. REMINDER LIVE WEBINARs – West Midlands-Association of Directors of Adult Social Services (ADASS) and West Midlands Employers - International Recruitment Webinar 24 April 2025 (Information for all West Midlands Care Providers)
11. Birmingham Community Healthcare (BCHC) NHS Foundation Trust - Infection Prevention and Control (IPC) - Virtual Training Session 25 April 2025 (Information for Care Homes and IPC Care Home Champions)
12. REMINDER Social Care Nursing Advanced (SPQ) qualification courses starting May 2025 (Information for all Nursing Homes)
13. CANCELLED Birmingham and Solihull Nurses and Clinical Leads Network for Nurses working in Social Care, Thursday, 15 May 2025 (Information for Birmingham and Solihull Nursing)
1. REMINDER Birmingham City Council - Home Support and Supported Living Market Intelligence Questionnaire (MIQ) DEADLINE 2 May 2025 – (Information for all Providers Holding the Home Support 2024 and Supported Living 2023 Contracts)
If your service is included on the attached list (HS & SL contracted provider list for April 2025 MIQ), you are expected to complete and submit this questionnaire by clicking this link:
The deadline for completion is Friday 2 May 2025
Further information about this subject has been circulated to providers. If you don’t have a copy, please email marketintelligence@birmingham.gov.uk
The questionnaire will be issued quarterly.
Completion of the questionnaire is part of the terms of the Home Support 2024 and Supported Living 2023 contracts
The purpose of the questionnaire is to collect information to assist our market shaping and development role, the production of our Market Position Statements, fulfil our Care Act duties around ensuring a quality and sustainable market, to help us direct resources, identify areas of risk, and monitor progress towards our strategic aims. It has been co-produced with health colleagues to reduce duplication in data collection, and has been streamlined so that we are only collecting information that is not available to us from elsewhere e.g. the Capacity Tracke
2. REMINDER Care Homes Market Intelligence Questionnaire (MIQ) – April 2025 – DEADLINE 25 April 2025 (Information for all Birmingham and Contracted Care Homes)
Please click this link to access the questionnaire:
The deadline for completion is Friday 25 April 2025
This questionnaire is issued quarterly. Further information about this subject has been circulated to providers. If you don’t have a copy, please email marketintelligence@birmingham.gov.uk. Please note that the question concerning patient safety incidents has been changed to ask for numbers of the different type of incidents (choking, falls with injury, falls without injury, pressure ulcers developed in the home, unexplained bruising, accident with harm). We have also removed questions about the digital status of the care home, including completion of the Data Security Protection Toolkit (DSPT), implementation of Digital Social Care Records (DSCR) and availability of secure email, as this data is now available from other sources (Capacity Tracker and NHS data).
Completion of the questionnaire is part of the terms of the Care Homes 2023 contract, for contracted providers, but we ask all Birmingham care homes to take part in the process to help us meet our responsibilities to all Birmingham citizens.
Many thanks to staff at the care homes who completed the previous questionnaires. If this did not include your care home, please ensure that you complete the April and subsequent editions.
The purpose of the questionnaire is to collect information to assist our market shaping and development role, the production of our Market Position Statements, fulfil our Care Act duties around ensuring a quality and sustainable market, to help us direct resources, identify areas of risk, and monitor progress towards our strategic aims. It has been co-produced with health colleagues to reduce duplication in data collection, and has been streamlined so that we are only collecting information that is not available to us from elsewhere e.g. the Capacity Tracker.
Further information about this subject has been circulated to providers. If you don’t have a copy, please email marketintelligence@birmingham.gov.uk
3. REMINDER Birmingham City Council - Contractual requirement to use secure email (Information for all Providers Holding Contracts with Birmingham City Council)
All care providers holding contracts with Birmingham City Council are required to use NHS-approved secure email accounts for all correspondence which includes citizens’ personal data. NHS mail accounts are available free of charge to all CQC registered providers. As an alternative see link beloqw:
Use of any other email account is not compliant with Birmingham City Council contracts.
ore information on NHS mail accounts for care providers is available here:
If you already have an NHS mail account but are experiencing difficulties with it, you can use the NHS mail contact form using the link below. This doesn’t in itself resolve the matter, but by using the drop-down menus, it identifies the issue you are experiencing, and provides guidance. You then receive an email with the required information to send to the NHS mail helpdesk for resolution.
More information about how to use the Contact Form can be found here
You can also phone the NHS mail helpdesk on 0333 200 1133.
Please note that if you don’t use your NHS mail account for 90 days it stops working.
4. Department of Health and Social Care (DHSC) - Adult Social Care Workforce Survey Statistics: April 2025 (Information for all Providers)
Please see below a link to the statistics from survey responses collected from almost 5,000 adult social care settings in England.
5. Capacity Tracker Engagement North of England Commissioning Support Unit (NECS) – CareFind Homecare Survey – Deadline 25 April 2025 (Information for all Home Support Providers)
NECS created CareFind.com in 2024 to help connect self-funders seeking a care home placement with care home providers. Now, they are hoping to include home care providers and want to hear from people who have used, or are thinking about using, home care services to help ensure the website meets their needs.
Please encourage your Service Users and/or their families to complete the short survey using the link below.
This survey will be open until 25 April 2025.
Answers are private and confidential.
6. REMINDER Birmingham Community Healthcare (BCHC) NHS Foundation Trust - Infection Prevention and Control (IPC) - Care Home Champion Awards nominations are now open – Deadline 2 May 2025 (Information for Birmingham and Solihull Care Homes)
IPC are looking for that person or persons who have really taken on the role of the IPC Champion after completing the IPC Champions Training.
Do you have colleagues who’ve demonstrated IPC ex cellence which deserves to be acknowledged/recognised?
Please explain why the person/persons or team you’ve put forward should scoop this year’s award in no more than 300 words.
Please click on the link belowto complwete the nomination form
no later than Friday, 2 May 2025.
Further information about this subject has been circulated to providers. If you don’t have a copy, please email marketintelligence@birmingham.gov.uk
For IPC advice, comments/queries and or additional training requests please contact the team via bchc.ipcdata1@nhs.net or call 0121 466 6550.
7. REMINDER Foundation of Nursing Studies (FoNS) - Resilience Based Clinical Supervision 2025(Information for Birmingham and Solihull Nursing Homes)
A programme is available to nurses and nursing associates in social care. The programme is funded by NHSE. Please use this link for further information and to book
The first Group meets Wednesday afternoons starting 24 April 2025.
8. REMINDER NHS Birmingham and Solihull (Bsol) Training Hub (Information for Birmingham and Solihull Care Homes)
Have you visited the Birmingham and Solihull training hub website yet? You can view information as someone working in a primary or social care role in the Solihull / Birmingham area, as a student looking for support with career development or as a visitor wanting to find out more
.
All training events are listed in the calendar section. You can also contact the training hub by email bsol.traininghub@nhs.net or phone: 0121 483 2128.
The next sessions are:
22/04/2025 IPC Champions Training Day - Moseley Hall Hospital 9:00 am - 5:00 pm
24/04/2025 BSOL Bladder & Bowel Health TENA training session 2:00 pm - 3:00 pm
9. REMINDER Birmingham City Council (BCC) - Adult Social Care Deep Engagement Partner Programme Awareness Training April and June 2025 (Information for all Birmingham Providers)
As part of Adult Social Care Deep Engagement Partner Programme, BCC have partnered with community organisations in Birmingham to address health inequalities across different community groups. As part of this, BCC’s partners are all delivering free training sessions on their respective communities, the aim being to improve the understanding and awareness of the needs of the communities among those working in health and social care and any other services that work with communities.
Birmingham LGBT are delivering the following trainings on the LGBTQ+ community and they were keen that these be promoted to your service.
Trans and Non-Binary Awareness Training
Thursday 24 April, 1pm – 3.30pm
Friday 25 April, 10.30am – 1pm
LGBTQ+ Awareness training
19 June, 10am – 1pm
10. REMINDER LIVE WEBINARs – West Midlands-Association of Directors of Adult Social Services (ADASS) and West Midlands Employers - International Recruitment Webinar 24 April 2025 (Information for all West Midlands Care Providers)
WM-ADASS and West Midlands Employers are working in partnership with Lester Aldridge to hold regular live legal & HR webinars, focusing on themes relating to international recruitment. You can now register to attend the next two in the webinar series:
LIVE International Recruitment Legal & HR Webinar: Performance Management of International Care Workers
Date: 24 April 2025
Time: 11am-12:15pm
Edward O'Brien, Senior Associate at Lester Aldridge, will provide advice on dealing with performance and sickness management processes when it comes to international recruits.
There will also be the opportunity to ask questions.
Please register now to attend this webinar:
Please use the link below to register to attend the webinar:
11. Birmingham Community Healthcare (BCHC) NHS Foundation Trust - Infection Prevention and Control (IPC) - Virtual Training Session 25 April 2025 (Information for Care Homes and IPC Care Home Champions)
Next week’s virtual training will focus on MRSA, training will take place on Microsoft Teams on Friday, 25 April at 2.00pm
For IPC advice, comments/queries and or additional training requests please contact the team via bchc.ipcdata1@nhs.net or call 0121 466 6550.
12. REMINDER Social Care Nursing Advanced (SPQ) qualification courses starting May 2025 (Information for all Nursing Homes)
The Nursing and Midwifery Council (NMC) approval of the Social Care Nursing Advanced qualification (SPQ) is a watershed moment as it is recognition of social care nursing as a specialist field of nursing. The University of Central Birmingham (UCB) are keen to engage with Managers that would like their Registered Nurses to undertake the MSc apprenticeship as soon as possible to help them enrol staff for courses starting in 2025.
If you could be a practice partner or support the programme in anyway, e.g. specialist teaching sessions, then UCB would also like to hear from you too.
This programme will be an excellent choice for Registered Nurses working across health and social care environments, to achieve an SPQ qualification, mapped to the 4 Pillars of Advanced Practice. The modules are specialist, co-developed with our stakeholder groups to provide specialist knowledge, support advanced skill development specifically for Registered Nurses working in adult social care and homeless and inclusion health environments.
Please contact Professor Kathy Riley for further information; K.ARiley@ucb.ac.uk or meparh@ucb.ac.uk
13. CANCELLED Birmingham and Solihull Nurses and Clinical Leads Network for Nurses working in Social Care, Thursday, 15 May 2025 (Information for Birmingham and Solihull Nursing)
The Integrated Commissioning Board (ICB) regret to inform you that they have had to cancel their Birmingham and Solihull Nurses and Clinical Leads Network meeting for Nurses working in Social Care scheduled for 15 May 2025, from 2:00pm to 4:30pm.
This decision is due to the current pressures within their team. They thank you for your continued support of the network. The next meeting will be 16 September 2025.
For further information contact nhsbsolicb.qualitychc@nhs.net.