Contact us form
You can report issues, request council services and find information by using the search bar at the top of our website pages or you can use the contact us form below.
If you use the form below your request will be dealt with quicker because it goes direct to the service team.
Please select the service you require:
Benefits
Please go to our online benefits form to access this service.
Please go to our change in circumstances online formlink to access this service.
Please go to our online benefits form to access this service.
Please go to our landlord advice online form to access this service.
Please go to our landlord portal enquiry online form to access this service.
Please go to our claimant enquiry form to access this service.
Please go to our other benefit enquiry form to access this service.
Clean Air Zone / CAZ
Please go to the website for general information about the Clean Air Zone.
Please go to the to pay your charge.
Please go to the to find out if you need to pay the charge.
Council tax
Please go to our Direct Debit online form to access this service.
Please go to our council tax payment online form to access this service.
Please go to our change in circumstances form to access this service.
Please go to our change in circumstances form to access this service.
Please go to our notification of deceased online form to access this service.
Please go to our single person discount online form to access this service.
Please go to our reduction due to disabled facilities online form to access this service.
Freedom of Information
Please go to our Freedom of Information page to make a request.
Highways
Please go to our Highways online forms to access this service.
Homelessness
Please go to our Homelessness online form to access this service.
Housing rents
Please go to our Housing rents enquiry form to access this service.
Housing repairs
Please go to our Housing repairs online forms to access this service.
Online account issues
Please go to our online account issues online form to access this service.
Parking
Please go to our parking fines online form to access this service.
Please go to our parking fines online form to access this service.
Please go to our bus lane fines online form to access this service.
Please go to our bus lane fines online form to access this service.
Please go to our parking permits online form to access this service.
Please go to our blue badge scheme online forms to access this service.
Please go to the Report a ticket machine fault page to access this service.
Please go to the to access this service.
Please go to our report illegal parking page to access this service.
Please go to our other parking enquiry online form to access this service.
Parks
Please go to one of our parks online forms to access this service.
Pest control & animal welfare
Please go to one of our environmental health online forms to access this service.
Planning
Please go to our planning online forms to access this service.
Recruitment
Please go to our job vacancies pages to view the full list of Birmingham City Council jobs, and find out about working with us.
Rubbish / waste collection
Please go to our missed collection page to access this form.
For other information about waste and recycling, please go to our waste services information to access these services.
School Admission Information
Please go to our school admissions pages to access this service.
School Appeals
Please go to our school admission appeals pages to access this service.
Comments, complaints and compliments
Please go to our Your Views online form to submit your comments, compliments or complaints about our services.
Other
Please go to our Other Enquiry online form to access this service.
If you can't find the service you are looking for, then you can write to us at:
Birmingham City Council
Contact Us
PO Box 16616
BIRMINGHAM
B2 2HN
If you send mail to the council, it is important that you pay the correct postage. Any mail items addressed to BCC that do not have the correct postage applied will not be collected from Royal Mail and will not be processed.
Social Services
Please go to our Adult Social Care contact page to access this service.
Please go to our to access this service.